Cancellation & Refunds Policy
Welcome to the Refund and Cancellation Policy of HosterOcean.com. This page outlines the terms and conditions regarding refunds and cancellations for services provided by HosterOcean.com. By subscribing to our services, you agree to comply with these policies.
1. Cancellation Policy
1.1. Subscribers may request the cancellation of any services provided by HosterOcean.com at any time.
1.2. To cancel a service, Subscribers must submit a written request via email to the HosterOcean.com Support Team.
1.3. Cancellations will take effect upon receipt of the written request. Service fees will be prorated based on the cancellation date.
2. Refund Policy
2.1. Refunds are subject to the terms outlined in our Money-back Guarantee section of the Terms and Conditions.
2.2. Accounts with a 30-day money-back guarantee may be cancelled within 30 days of the start of the term. Written refund requests must be submitted to the HosterOcean.com Support Team within 30 days.
2.3. Refunds will be issued for service fees only. Domain charges, administrative fees, and any non-refundable products or services are excluded from refunds.
2.4. Refunds will be processed within 14 business days of receipt of the refund request.
3. Exceptions
3.1. Dedicated servers and administrative fees for custom software installation or support are non-refundable.
3.2. No refunds will be issued for services terminated due to violation of the Terms and Conditions.
4. Contact Us
For questions or concerns regarding our Refund and Cancellation Policy, please contact us at [email protected].
5. Changes to Policy
HosterOcean.com reserves the right to modify, add, or delete any part of this Refund and Cancellation Policy at any time without prior notice. It is the responsibility of Subscribers to review this policy periodically for updates.
Last Updated: 23-March-2024
